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At Steve Madden Sales Store (“we”, “us”, or “our”), we value your trust and are committed to protecting your privacy while providing stylish footwear for your cosmopolitan lifestyle. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uggsstepsales.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
  • Transaction Information: Details about purchases you make, including products ordered, payment method, and order history.
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, device information, pages visited, and other usage data.
  • Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for our stylish footwear (boat shoes, boots, loafers, sandals, and slippers)
  • Provide customer support and respond to your inquiries
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Send transactional emails (order confirmations, shipping updates)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing customer service.
  • Legal Compliance: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • Industry-standard SSL encryption for all data transmissions
  • PCI-compliant payment processing (we never store complete credit card details)
  • Secure servers with restricted access
  • Regular security assessments

While we take reasonable precautions, no internet transmission is completely secure. We cannot guarantee absolute security.

5. International Data Transfers

As a global retailer (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve your shopping experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Steve Madden Sales Store
2746 Hickory Heights Drive
Baltimore, US 21202
Email: [email protected]